Outpatients and their doctors : a study of patients, potential patients, general practitioners and hospital doctors

Author(s)

    • Cartwright, Ann
    • Windsor, Joy
    • Great Britain. Department of Health
    • Institute for Social Studies in Medical Care

Bibliographic Information

Outpatients and their doctors : a study of patients, potential patients, general practitioners and hospital doctors

Ann Cartwright, Joy Windsor

HMSO, 1992

Available at  / 2 libraries

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Note

At head of title: Department of Health, Institute for Social Studies in Medical Care

Includes bibliographies and index

Description and Table of Contents

Description

Based on a study carried out in ten representative areas of England, this publication examines the experiences and views of patients, people who would like to have been referred to hospital and were not and of general practitioners and hospital doctors. The study showed that only about one in eight outpatient attendances are for new patients, that one in five outpatients had been attending for five years or more, and that general practitioners were unaware of the continuing attendance of a third of their patients. In addition to the findings of the study, the likely impact of recent changes in the organization of the NHS are also discussed.

Table of Contents

  • The initiation of outpatient attendance
  • delays
  • the patients who were not referred
  • patterns of attendance
  • journeys, waits and arrangements for attending hospital outpatients
  • what happens at clinics
  • communication and consideration
  • implications for patients and their doctors
  • the balance between primary and secondary care
  • further details about study areas, methods and response rates.

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