Breakthrough thinking in total quality management
著者
書誌事項
Breakthrough thinking in total quality management
PTR Prentice Hall, c1994
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This innovative volume shows how to integrate Breakthrough Thinking...- concepts with all of an organization's TQM technology, knowledge, values, and goals to develop better strategies for competing in the currently intensifying global market. Shows HOW to convert all the available technology, knowledge, values, goals and "good ideas" of TQM into more effective, results-oriented practice. Explains 1) that using traditional TQM methodologies and focusing on small incremental improvements - rather than breakthroughs into new levels of productivity and into new market areas - is not sufficient by itself; and 2) that HOW an individual or group proceeds to work on a particular project significantly affects the quality and quantity of the results obtained.
目次
1. Total Quality Management Executive Overview. 2. Total Quality Management in the United States. 3. Modes of Thinking. 4. Breakthrough Thinking...- Executive Overview. 5. Converting Total Quality Management Concepts to Practice. 6. Design and Implementation of a TQM Process. 7. Setting Up the TQM Project. 8. Developing Purposes. 9. Developing Solution-After-Next Options. 10. Selecting a Solution-After-Next Target. 11. Developing Recommended Changes. 12. Detailing the Recommendations. 13. Installation Plan for Horizontal Integration. 14. Incorporating the Project Results into the Strategic Management Process. 15. Integration with Other Processes and Initiatives of the Organization. 16. The Future for TQM. Appendix.
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