Let's talk quality : 96 questions you always wanted to ask Phil Crosby
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書誌事項
Let's talk quality : 96 questions you always wanted to ask Phil Crosby
McGraw-Hill, c1989
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Includes index
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内容説明
Based on the questions raised by executives and managers attending sessions at Crosby's Quality College, Let's Talk Quality tells how to form a total corporate commitment to quality.
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