Barriers to information : how formal help systems fail battered women
著者
書誌事項
Barriers to information : how formal help systems fail battered women
(Contributions in librarianship and information science, no. 81)
Greenwood Press, 1994
- : alk. paper
大学図書館所蔵 全27件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
  ノルウェー
  アメリカ
注記
Bibliography: p. [167]-173
Includes index
内容説明・目次
内容説明
Ordinary citizens face a frustrating and increasingly complex maze of human service agencies when they seek help for everyday problems, even though one stop information and referral centers have been established to facilitate information seeking in many communities. This book explores the relationship between the information needs of battered women and the information response provided through social networks in six communities of varying size.
The book is based on an award-winning study, in which 543 women described their knowledge of the problem of woman abuse and what kinds of information resources would be helpful to an abused woman. In the second phase of the study, 179 interviews were conducted with service providers identified by these women as likely sources of help. A comparison of the interviews demonstrates that the response of information delivery systems does not adequately meet the needs and expectations of those women who would seek such services. The final chapters of the volume focus on the implications of this study for the design of social service systems.
目次
Illustrations Information Transfer Failures or Why It's so Hard to Locate the Information You Need Theory and Research On Information-Seeking Information and Referral as a Social Service Function Wife Assault: An Information-Seeking Perspective A Community Analysis of Information Need and System Response Community Perspectives on Wife Assault: Results of the Household Survey Professional Perspectives on Wife Assault: Results of the Agency Survey Missed Connections: What To Do When Systems are Unresponsive to Citizen Needs Appendices Bibliography Index
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