Total quality learning : building a learning organization
著者
書誌事項
Total quality learning : building a learning organization
（Developmental management）
B. Blackwell, 1994
- : pbk
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注記
Includes index
"First published in paperback 1994."--T.p. verso
内容説明・目次
内容説明
Highly successful in hardback and now available in paperback, Total Quality Learning will help students of management, management trainers and line managers to develop the ability to assess and improve their management skills.The book demonstrates that by developing a parallel approach to learning and innovation the very substance of business can be transformed. The fundamental disciplines of production and marketing, finance and human resource management can be recast so that the whole of an individual business can be learning and innovating simultaneously. Out of such total learning arises true quality and commercial success.Lessem, who has developed the first truly integrated approach to individual and organizational learning:* Introduces key management and leadership skills* Maps the route to individual self-improvement* Uses charts and checklists to help managers assess and improve their management skills.
目次
Preface. Acknowledgements. Part I: Total Learning: 1. Introducing Total Quality Learning. 2. Towards the Learning Organization. 3. Learning and Innovation. 4. Creating Learning Fields. Part II: Transforming Your Managerial Self: 5. Identifying Your Learning Style. 6. Developing Yourself as a Manager. 7. Charting the Seven Life Paths. Part III: Transforming Your Business Knowledge: 8. Rediscovering the Core of Business: Strategy, Structure, Systems. 9. Transforming the Business Functions: Markets, Money, Motivation. Part IV: Transforming Your Management Skills: 10. From Apprenticeship to Mastery. Part V: Total Quality: 11. Knowing Yourself as a Whole. 12. Building a Holographic Organization. Appendix A: Management Skills. Appendix B: Leadership Skills. Index.
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