How to speak and listen effectively

書誌事項

How to speak and listen effectively

Harvey A. Robbins

(The WorkSmart series)

amacom American Management Association, c1992

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内容説明

Part of the "Worksmart Series" which aims to provide do-it-yourself guides to skill-building and personal improvement for enterprising career people. This text looks at how to speak and listen effectively, showing the reader how to communicate with the boss, with peers and with subordinates.

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