Public sector management : theory, critique and practice
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Bibliographic Information
Public sector management : theory, critique and practice
Sage, 1994
- : pbk
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Note
B887 reader
Includes bibliographies and index
Published in association with the Open University
Description and Table of Contents
Description
Drawing together key contributions to the field, this innovative Reader provides a broad-ranging overview of both the theory and practice of public service management. The book: outlines the social, political and economic contexts in which management has emerged as a crucial issue in the public sector of modern democratic countries; introduces the major theories, issues and concepts involved in defining and understanding public sector management; analyzes some of the key values underpinning the idea of the public domain; and examines some of the main challenges in terms of particular strategies, techniques and competences which have been proposed to improve management for public services.
Public Sector Management is a Course Reader for The Open University course B887 Managing Public Services.
Table of Contents
PART ONE: THE CONTEXT OF IDEAS
Introduction
Rationalism in Politics - Michael Oakeshott
Governmentality - Michel Foucault
Limited Government - John Gray
The Criterion of Efficiency - H Simon
Management in the Public Domain - John Stewart and Stewart Ranson
Professional Ethics, Government Agenda and Differential Information - Leonard Wrigley and David McKevitt
PART TWO: CONTROL AND IMPLEMENTATION
Introduction
Charges as Contested Signals - Richard Rose
Organizational Status and Performance - Andrew Dunsire, Keith Hartley and David Parker
Summary of the Findings
Lawyers Go to Hospital - Joseph M Jacob
Accounting and the Pursuit of Efficiency - Anthony Hopwood
Implementation and Ambiguity - Vicki Eaton Baier, James G March and Harald S[oe together]tren
Investigating Policy Coordination - L Challis et al
Issues and Hypotheses
PART THREE: RESPONSIVENESS AND PERFORMANCE
Introduction
Interpretations and Implications - Patricia Day and Rudolf Klein
Performance Indicators - Neil Carter
`Backseat Driving' or `Hands Off' Control
Doing Well While Doing Good - Rosabeth Moss Kanter and David V Summers
Dilemmas of Performance Measurement in Nonprofit Organizations and the Need for a Multiple-Constituency Approach
The Welfare State, the Professions and Citizens - Margareta Bertilsson
Consumerism and the Public Sector - Jenny Potter
How Well Does the Coat Fit?
Organizational Culture - V Lynn Meek
Origins and Weaknesses
Personnel and Public Management - Hans Weggemans
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