Corporate renaissance : the art of reengineering

Bibliographic Information

Corporate renaissance : the art of reengineering

Kelvin F. Cross, John J. Feather, Richard L. Lynch

Blackwell, 1994

  • : acid-free paper

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Includes bibliographical references and index

Description and Table of Contents

Description

This text argues that the re-engineering movement of today improves on the prevailing wisdom of traditional business models and is driven by expectations and a pursuit of excellence beyond the capabilities of current business theory and practice. After re-examination of customer needs, industry, markets and technology, business leaders must impart a clear vision and perspective on meeting needs in the market-place with new processes. This book is designed for executives and managers who need to redesign business systems and organizations that are fundamentally out of touch with market realities.

Table of Contents

SECTION 1: THE INSPIRATION FOR RENEWAL 1. Introduction 2. An Overview of the Art of Reengineering SECTION II: PREPARING TO PAINT 3. Customer Analysis: Putting Customers in the Foreground of the Composition 4. Basline Perspectives: Understanding the Influences in the background 5. Setting up the Palette SECTION III: PUTTING THE BRUSH TO THE CANVAS 6. Sketching the High Level Design 7. Filling in the Fine Details 8. Designing Goals and Measures for Continuous Improvement 9. Stepping Back form the Canvas 10.Exhibiting the 'Painting' SECTION IV: BRINGING THE PAINTING TO LIFE 11.Implementing System and Structural Changes 12.Renaissance Transformation Epilogue: Ideals of the Corporate Renaissance Appendices Index.

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