Reengineering information technology : success through empowerment

著者

    • Baxter, Stephen
    • Lisburn, David

書誌事項

Reengineering information technology : success through empowerment

Stephen Baxter and David Lisburn

(BCS practitioner series)

Prentice Hall, 1994

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注記

Bibliography: p. [210]-211

Includes index

内容説明・目次

内容説明

This book is about the application of business process reengineering to information technology development - sharing the genuine experience of the authors with others in the field. "Reengineering IT" plugs the gap in the reengineering market by applying these concepts to IT development. The authors set out an approach to project development by in-house IT departments based on the principles of empowerment and performance management. It is based on the experience of the authors on a successful reengineering project at Dun and Bradstreet, but includes many references to cases beyond the company.

目次

  • You need to change
  • information - your competitive weapon
  • what makes a good IT function?
  • your IT function - the unwritten rules
  • anarchy for beginners
  • the power of empowerment
  • flatten the organization
  • small is beautiful - but how small?
  • staffing for flexibility
  • the profession of maintenance
  • how to misuse your people
  • managing the change
  • case studies
  • reengineering development - a step-by-step guide.

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