When talk works : profiles of mediators
Author(s)
Bibliographic Information
When talk works : profiles of mediators
（The Jossey-Bass management series）（The Jossey-Bass conflict resolution series）
Jossey-Bass, c1994
1st ed
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
An intimate look at how twelve mediators achieve extraordinary results. At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the "New Yorker," the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results. "The best examination of what mediators actually do. Anyone who wants to settle a dispute will learn from these profiles." --Roger Fisher, coauthor, "Getting to Yes"
by "Nielsen BookData"
