Auditing your customer service : the foundation for success

Author(s)

• Leppard, John
• Molyneux, Liz

Bibliographic Information

Auditing your customer service : the foundation for success

John Leppard and Liz Molyneux

（Marketing for managers）

Routledge, 1994

• : pbk.

Note

Includes bibliographical references and index

• NCID: BA23989562
• ISBN:
  • 0415097320
• LCCN: 93041814
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: London ; New York
• Pages/Volumes: xii, 132 p.
• Size: 21 cm
• Classification:
  • LCC : HF5415.5
  • DC20 : 658.8/12
• Subject Headings:
  • LCSH : Customer service -- Management
  • LCSH : Auditing
• Parent Bibliography ID:
  • BA23989631