Competitive advantage through diversity : organizational learning from difference
著者
書誌事項
Competitive advantage through diversity : organizational learning from difference
Sage Pub., c1995
- : pbk
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注記
Includes indexes
内容説明・目次
内容説明
How can organizations foster the innovation and learning so central to their survival and success? This stimulating and accessible book argues that effective organization is the process of collaborative learning - drawing on and developing the capacity of every member of an organization to 'know beyond' existing parameters and experience. In this context organizational diversity is not a disadvantage to be overcome but a key resource facilitating creativity and learning.
Part One focuses on people. It explores the range of contributions and knowledge that different individuals and groups bring to organizations and the importance of appreciating and working with diversity. The second part is concerned with joint practice. Innovation will only occur when diverse individuals work successfully in teams and can learn from the results of their actions. The principles of effective team working are examined including the interaction of context, tasks, team roles and processes. Finally, the authors consider knowing and learning as organizational process. They present their model of this process including the role of information technology. They also address the crucial need to encourage individual development, and to create conditions within which learning and innovation can flourish throughout an organization.
目次
PART ONE: DIVERSE PEOPLE
Diversity as Strength
The General Managers
Flexible Frameworks
The Professionals
Opening Up the Club
The Experienced Manager
Information Workers
The Organizational Hub
So What About the Operatives?
PART TWO: JOINT PRACTICE
Teams
Old Myths and a New Model
Achieving Motivation and Momentum
Setting Agendas, Getting Ideas
Managing the Boundaries
Evaluating Progress and Other Outcomes
PART THREE: LEARNING PROCESS
Frameworks, Roles and Organizing
Innovating and Learning
Information Technology and the Knowledge Process
Developing People for Knowing Beyond
Developing Practice and Process for Knowing Beyond
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