Quality improvement through standards
著者
書誌事項
Quality improvement through standards
Stanley Thornes, 1994
2nd ed
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注記
Previous ed.: 1991
内容説明・目次
内容説明
Sets out to show managers and specialists how industry can improve the quality of production, management and service by guiding them through the work of the British Standards Institute. This revised edition incorporates recent changes and additions to both UK and international standards.
目次
- Quality management - an overview
- standards, certification and accreditation and the role of national, European and international standards bodies
- organizing for quality
- quality costing
- the marketing function in quality management
- designing for quality
- quality costing
- the marketing function in quality management
- designing for quality
- quality systems
- reliability
- purchasing and the importance of supplies development
- manufacturing procedures
- service procedures and concepts
- measurements and calibration systems
- sampling methods and procedures
- acceptance testing statistical process control
- managing quality improvement.
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