Putting service into library staff training : a patron-centered guide
Author(s)
Bibliographic Information
Putting service into library staff training : a patron-centered guide
（LAMA occasional papers series）
American Library Association, 1994
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Note
Bibliography: p. 69-70
Includes index
Description and Table of Contents
Description
This guide should help library managers at all levels help their staff in caring for library patrons. The work offers suggestions on attracting, hiring, training, supervising and evaluating staff who combine proficiency in their specific jobs with sensitivity to patron needs.
by "Nielsen BookData"