Putting service into library staff training : a patron-centered guide
著者
書誌事項
Putting service into library staff training : a patron-centered guide
（LAMA occasional papers series）
American Library Association, 1994
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注記
Bibliography: p. 69-70
Includes index
内容説明・目次
内容説明
This guide should help library managers at all levels help their staff in caring for library patrons. The work offers suggestions on attracting, hiring, training, supervising and evaluating staff who combine proficiency in their specific jobs with sensitivity to patron needs.
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