Verbal judo : the gentle art of persuasion
著者
書誌事項
Verbal judo : the gentle art of persuasion
W. Morrow, c1993
1st ed
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注記
"Control the outcome of every dispute... in the home, the classroom, the boadroom" -- cover
内容説明・目次
内容説明
A philosophy that shows readers how to be better prepared in every verbal encounter; listen and speak more effectively; engage people through empathy; avoid common conversational disasters; and use a proven, easily remembered strategy to communicate point of view and take the upper hand in most disputes.
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