Quality assurance for social care agencies : a practical guide
著者
書誌事項
Quality assurance for social care agencies : a practical guide
Longman Industry and Public Service Management, 1992
大学図書館所蔵 件 / 全4件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
内容説明・目次
内容説明
Quality Assurance for Social Care Agencies is specifically designed to enable you to set up a Quality Assurance system within a social services setting. Including practical checklists, it covers all aspects of Quality Assurance - from what is meant by Quality Assurance and how to implement it to how to monitor and maintain quality control. Examples and details of experiences are included to help you get it right first time.
目次
- Contents: Introduction
- From little acorns
- What is this thing, quality assurance?
- Creating the right climate
- Aims and values
- Setting the standards
- Setting up the assembly line
- Monitoring and inspection
- Consumer satisfaction
- Review of the system
- Postscript
- Appendices.
「Nielsen BookData」 より
