Strategic communications management : making public relations work

書誌事項

Strategic communications management : making public relations work

Jon White, Laura Mazur

(The EIU series)

Economist Intelligence Unit , Addison-Wesley Pub., c1995

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注記

Includes bibliographical references (p. 269-271) and index

内容説明・目次

内容説明

Provides a 'toolkit' of techniques for effective management of public relations.

目次

  • Part 1 Public relations and communications management: public relations management
  • public relations - contributions to strategic planning and management decision-making
  • options for the management of public relations
  • public relations programme and human resources management
  • budgeting, control and evaluation. Part 2 Special areas of practice: media relations
  • marketing communications
  • internal communications
  • public affairs
  • crisis management. Part 3 Managing relationships: customers and suppliers
  • investors relations
  • the community
  • pressure and interest groups. Part 4 Issues in the practice: ethical and legal issues
  • the future of public relations.

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