Bridging differences : effective intergroup communication
著者
書誌事項
Bridging differences : effective intergroup communication
（Interpersonal commtexts, 3）
Sage Publications, c1994
2nd ed
- : pbk
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注記
Bibliography: p. 231-247
Includes indexes
内容説明・目次
内容説明
This new edition of the highly successful text on intergroup communication, Bridging Differences has been substantially updated. New material includes: exchanging messages with other groups; examinations of differences related to age, social class and physical ability; discussions of ethical issues; and suggestions for improving the accuracy of intergroup attributions.
The volume's topicality is further enhanced by its increased emphasis on such issues as: culture and ethnicity; attitudes and stereotyping; and community building. The author also explores the acquisition of the knowledge, motivation and skills necessary for effective intergroup communication.
目次
Communicating with Strangers
Understanding Group Differences
Our Expectations of Strangers
Attributing Meaning to Strangers' Behavior
Exchanging Messages With Strangers
Being Perceived as a Competent Communicator
Applying Our Knowledge and Skills
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