Bibliographic Information

Manual of travel agency practice

Gwenda Syratt

Butterworth-Heinemann, 1992

Available at  / 1 libraries

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Note

Includes index

Description and Table of Contents

Description

This is a guide to the way the travel agency business works, which also offers advice and guidance on how to plan a career in the business. Exercises and solutions are incorporated into the text for the student. The range of the book is wide, covering tourism, theatre and short-break trips, business arrangements, in-company "implant" travel arrangements, insurance, money, complaints and all modes of transport.

Table of Contents

  • Package and group tours
  • holiday centres and special interest holidays
  • hotels, theatres and bargain breaks
  • the benefits of stopover and bargain breaks
  • car rental
  • car ferries
  • British and Continental rail and motor rail
  • cruising
  • insurance
  • introduction to airline reservations
  • handling cash and cheques
  • selling skills
  • business letters
  • business travel
  • handling complaints
  • finance and planning a profitable travel agency.

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