Manual of travel agency practice
著者
書誌事項
Manual of travel agency practice
Butterworth-Heinemann, 1992
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注記
Includes index
内容説明・目次
内容説明
This is a guide to the way the travel agency business works, which also offers advice and guidance on how to plan a career in the business. Exercises and solutions are incorporated into the text for the student. The range of the book is wide, covering tourism, theatre and short-break trips, business arrangements, in-company "implant" travel arrangements, insurance, money, complaints and all modes of transport.
目次
- Package and group tours
- holiday centres and special interest holidays
- hotels, theatres and bargain breaks
- the benefits of stopover and bargain breaks
- car rental
- car ferries
- British and Continental rail and motor rail
- cruising
- insurance
- introduction to airline reservations
- handling cash and cheques
- selling skills
- business letters
- business travel
- handling complaints
- finance and planning a profitable travel agency.
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