The Watchdog guide to getting a better deal
Author(s)
Bibliographic Information
The Watchdog guide to getting a better deal
Penguin : BBC Book, 1994
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Note
Includes index
Description and Table of Contents
Description
Based on the BBC 1 programme of the same name, this book provides a convenient and comprehensive guide to getting a good deal: whether you're dealing with doctors, builders, banks, waiters, local authorities or funeral directors. It focuses on prevention rather than cure.
Table of Contents
- Ten ways to get a better deal. Part 1 THE HARD SELL: Three cautionary tales
- How to tell the reputable from the crooked. Part 2 HOW TO SPOT A CON MAN: Some tips on how to avoid being taken in
- New kinds of con tricks
- How to investigate a villain. Part 3 SHOPPING: Bargain hunting
- When a bargain is not a bargain
- Quality and value
- When things go wrong: the Sale of Goods Act 1979
- False descriptions
- Advertisements
- Shops have rights, too
- Deposits
- Delivery problems
- Shopping by mail
- Shopping by telephone
- Mailing lists
- Doorstep selling
- Auctions
- Stolen goods
- Buying abroad
- Franchises
- Unsafe products
- Food. Part 4 SERVICES: General advice for practical services
- Trade associations
- The building trade
- Plumbers
- Home improvements
- Repair services
- Removals
- Dry-cleaners
- Film processing
- Dating agencies and ticket agencies
- Restaurants and pubs
- A guide to the basic services - the utilities
- Gas
- Electricity
- Water
- Telephone
- Post. Part 5 THE PROFESSIONALS: Dealing with professionals
- Architects
- Surveyors and structural engineers
- Estate agents
- Doctors
- Dentists
- Opticians
- Other medical professionals
- Alternative medicine
- Funeral directors
- Vets
- Journalists
- Lawyers. Part 6 TRAVEL AND TRANSPORT: The holiday of a lifetime that nearly was not
- Air
- Rail
- Boats and ferries
- Coaches and buses
- Taxis and minicabs
- Cars
- Holidays. Part 7 PUBLIC SERVICES: Who runs what
- When things go wrong
- Council Tax
- The electoral register
- Pavement and road repairs
- Planning
- The environment
- The emergency services
- Health services and hospitals. Part 8 MONEY: What can happen to it
- Banks
- Building societies
- Credit
- Mortgages
- Insurance
- Investments
- Pensions
- Tax. Part 9 USING THE LAW: The legal system in the UK
- The small claims court
- Using the County court
- Getting legal help cheaper
- Other kinds of help. Appendices: Some things that might help
- The ones that got away
- Don't ring us unless.
by "Nielsen BookData"