Open organizations : a model for effectiveness, renewal, and intelligent change
著者
書誌事項
Open organizations : a model for effectiveness, renewal, and intelligent change
（The Jossey-Bass management series）
Jossey-Bass, c1994
1st ed
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注記
Includes bibliographical references (p. 199-203) and index
内容説明・目次
内容説明
Provides a working framework for organization consultants, human resource professionals, and managers committed to learning, quality improvement, and change in both business and non-profit Uses illustrations from actual in-depth case studies of such companies as The Travelers Insurance Company and Precision Grinding and Manufacturing at the organization, group, and individual levels, details specific methods of assessment, program development, and program evaluation. Provides a wealth of practical tools, instruments, and approaches for applying the Open Organization Model to any situation.
目次
- Part One: Foundations of Open Organizations
- 1. Developing Open Organizations: Cultures That Can Adapt, Change, and Improve
- 2. Creating Unity and Responsiveness: The Open Organization Model
- 3. Involving the Whole System to Diagnose, Learn, and Initiate Change
- Part Two: A Guide for Change
- 4. Addressing Organization-Wide Issues: The Case of Precision Grinding and Manufacturing
- 5. Linking Exemplary Customer Service to Values and Relationships
- 6. Building Open Groups: The Case of The Traveler's Insurance Company
- 7. Renewing Trust and Quality Relationships
- 8. Changing from the Individual Out: The Case of "Cyclops"
- 9. Aligning Personal and Organizational Values
- 10. Conclusion: Open Organizations and Continuous Renewal.
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