The elements of e-mail style : communicate effectively via electronic mail

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The elements of e-mail style : communicate effectively via electronic mail

David Angell and Brent Heslop

Addison-Wesley Pub., c1994

Available at  / 45 libraries

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Includes index

Description and Table of Contents

Description

Electronic mail is a primary means of communication among computer users. It is text-based but conversational and spontaneous, and it has its own special rules and restrictions. E-mail has the potential to reach instantaneously one or thousands of people worldwide, giving users incredible power and accessibility. The book explains in a concise, easy-to-use format essential e-mail guidelines and rules. It covers style, tone, typography, formatting, politics, and etiquette and outlines basic rules of composition within the special context of writing e-mail. It also includes samples and templates for writing specific types of e-mail correspondence.

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