Effective management and evaluation of information technology

書誌事項

Effective management and evaluation of information technology

Robert J. Thierauf

Quorum Books, c1994

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注記

Bibliography: p. [439]-442

Includes index

内容説明・目次

内容説明

Today's MIS manager must understand and apply the latest thinking on the crucial management functions: planning, organizing, directing, and controlling. Moreover, not only must managers understand the research-based foundations underlying this thinking, they must also know how to leverage the new MIS technologies and incorporate them into it. Thierauf's new book guides managers through the technology/managerial function interface, explains latest research and its applications, and then provides MIS managers, their external auditors and consultants, with a unique questionnaire to help them assess the performance of their MIS groups and their own managerial effectiveness. With illustrations, checklists, guidelines, and unusual clarity of presentation, not only will Thierauf's book help MIS managers and those they report to understand better their day-to-day tasks, but it will also shed new light on the technologies themselves and their inevitable work impacts.

目次

Figures Preface Abbreviations Introduction to Effective MIS Management Effective MIS Management Leverages Information Technology Problems Facing MIS Management Effective Strategic Planning and Total Quality Management Strategic Planning of the MIS Organization Total Quality Management and Performance Standards Effective MIS Organization Structures Formal Organization of MIS Personnel Informal Organization of MIS Personnel Effective Information Technology Computer Hardware and Software Databases and Data Communications Effective Systems Development Process and End-User Computing Systems Development Systems Implementation and Maintenance End-User Computing Effective Direction of MIS Personnel and End Users Selection and Motivation of MIS Personnel Training and Performance Evaluation of MIS Personnel Effective Control over the MIS Organization MIS Controls Evaluation of the MIS Organization Index

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