Electronic mail
Author(s)
Bibliographic Information
Electronic mail
（The Artech House telecommunication library）
Artech House, c1995
- : hard
Available at / 16 libraries
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University of Tsukuba Library, Library on Library and Information Science
: hard547.48:P-18951016340
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Note
Bibliography: p. 219-220
Includes index
Description and Table of Contents
Description
This work provides a thorough overview of the technical and social aspects of electronic mail. It analyzes the problems, solutions and effects of e-mail and includes coverage of the market for e-mail, the ethical and legal aspects of it, recent research and the X.400 and Internet mail standards.
Table of Contents
- Part 1 Introduction. Part 2 Electronic mail and other media. Part 3 When is electronic mail successful? value for people and organizations: new communication or old communication in a new medium?
- changes to organizations
- will electronic mail improve companies?
- exchange of experience using electronic mail
- the roles of bosses are changed
- group size and the critical mass hypothesis
- examples of observed effects of E-mail/CMC
- co-ordination and decision making. Part 4 Cost/efficiency analysis: how cost/efficiency analysis can be used
- can the productivity of office work increase?
- comparison with telephone calls
- comparison with postal mail, message slips, telex and telefacsimile
- comparison with face-to-face meetings
- comparison with audio and video conferencing and voice mail systems
- when is electronic mail the best medium?
- the value of changed communication patterns. Part 5 User functionality with electronic mail: personally addressed mail
- automatic mail
- simultaneous text communication
- multi-media documents and voice mail
- office documents (EDI), forms, work flow applications
- folders, archives
- group communication
- filters
- anonymity and pseudonymity
- mail servers
- directories
- co-working with other media
- reliability and security
- roles. Part 6 Techniques for electronic mail: transmission of messages (routing)
- naming and addressing
- architecture of electronic mail systems
- distribution lists
- computer conferencing and bulletin board systems
- cryptographic security techniques. Part 7 Standards: about standards in general
- text formats
- the OSI model
- X.400/MHS - the OSI standard for electronic mail
- X.500 - the OSI standard for directory systems
- internet mail standards
- bitnet format
- UUCP format and usenet news
- VMSmail
- application programming interfaces
- gatewaying standards
- deviations between standards and reality
- functional standards and implementors' guide
- PICS proforma. Part 8 The market for electronic mail: history
- software
- public services
- public messaging systems and conference systems
- fees and charging. Part 9 Law and order: ethnics and etiquette
- human rights issues
- freedom of information acts
- printed matter
- computers and privacy legislation
- copyright laws
- unlawful communication
- agreements and signatures
- legal recipients
- which law is applicable
- who is legally responsible
- law enforcement actions. Part 10 Research about electronic mail - user interface examples: examples from the user interface of pine
- examples from the user interface on superKOM
- examples from the line oriented user interface on EAN/Envoy 400
- examples from the user interface on memo
- examples from the user interface on first class. postal addresses of E-mail organizations
- glossary
- standards documents - ISO and ITU standards
- internet documents (A selection).
by "Nielsen BookData"