Opportunities for reference services : the bright side of reference services in the 1990's

著者

    • Katz, Bill

書誌事項

Opportunities for reference services : the bright side of reference services in the 1990's

edited by Bill Katz

（The reference librarian, no. 33）

Haworth Press, c1991

  • : pbk

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注記

"Has also been published as The Reference librarian, number 33, 1991"--T.p. verso

内容説明・目次

内容説明

Here is a refreshing new book that takes a unique look at the many aspects of reference librarianship. Written by reference librarians for reference librarians, this new volume explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff. Although the everyday work of the reference librarian is often taken for granted, these insightful chapters illuminate the essential service performed by the reference librarians as they facilitate access to information for a wide variety of users. Furthermore, this book helps reference librarians face the future by examining the technological and service developments that will challenge their profession.Opportunities for Reference Librarians addresses unique reference problems such as making use of the telephone as an information gathering tool, selecting reference material for the interdisciplinary field of Health, Physical Education, and Recreation (HPER), and helping non-law students with legal research. The fascinating anecdotes and encouraging discussions will be invaluable to reference library professionals for years to come.This important book covers a wide variety of topics of interest to reference librarians. Topics related to information systems are examined such as the limitations of end-user online services, and an evaluation of the Library of Congress Information system. Authoritative contributors make recommendations on how to design services to coordinate with the new technology and how to change librarians'roles so they can assist people in using these systems.

目次

Contents Prologue: Ode to the Reference Librarian Part I: Reference Librarians at Work Joy Is Bustin' Out All Over The Fragile Allure of Reference Reference Collegiality: One Library's Experience Technology and Service: Reference Librarians Have a Place in the '90s A Look Back at Twenty-Five Years Behind the Desk Librarians and Book Publication: Overcoming Barriers Part II: Tools of the Profession Ranking the Reference Books: Methodologies for Identifying "Key" Reference Sources Making the Connection: The Telephone as a Creative and Potent--but Underutilized--Instrument for Reference Service The Evolution of Early Visions: An Historical Perspective on Today's Information Technology The Library of Congress Remote Online Library User Pilot Project: The California State Library Experience HPER for Help: Selection and Reference Tools for a New Field Legal Research Works for Non-Law Students Scholarly Communication, Peer Review, and Reference Librarian Ethics: A Case Study of the Lexicon of the Middle Ages (ital) Part III: The Public Served The International Ideology of Library and Information Science: The Past Three Decades Strengthening the Foundation for Information Literacy in an Academic Library Community Cooperation in Reference Service via a Librarians' Liaison Committee Volunteers and Reference Services With a Special Collection Part IV: Points of Debate

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