Managing finance for quality : bottom-line results from top-level commitment

Author(s)

Bibliographic Information

Managing finance for quality : bottom-line results from top-level commitment

James A.F. Stoner, Frank M. Werner

ASQC Quality Press , Financial Executives Research Foundation,, c1994

Available at  / 5 libraries

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Note

Includes bibliographical references (p. [235]-239) and index

Description and Table of Contents

Description

Traditionally associated with manufacturing and customer service functions, total quality management (TQM) can also help an organization's finance department perform more effectively. At the same time, finance supports TQM by tracking its contribution to the bottom line. This book shows how to manage both sides of this integral relationship and improve day-to-day operations.

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