書誌事項

Supervisory management

Robert W. Eckles, Ronald L. Carmichael, Bernard R. Sarchet

(Wiley series in management)

Wiley, c1981

2d ed

この図書・雑誌をさがす
注記

Includes indexes

内容説明・目次

目次

Supervisory Responsibilities Within the Organization. SUPERVISING WORK. Planning. Organizing. Informal Organizations and Groups. The Human Side of Control. Operating Control and Coordination. Financial Control. Decision Making and the Supervisory Function. SUPERVISING PEOPLE AT WORK. People as Workers. The Need to Improve Productivity. Job Design and Job Boredom. Communications. Motivating the Worker. Personal Characteristics of the Supervisor. Leadership. THE SUPERVISOR'S DAY-TO-DAY ACTIVITIES. Time Management. The Supervisor and the Selection Process. Training and Development of Workers and Supervisors. Counseling, Giving Orders, Introducing Change, and Conducting Meetings. Performance Appraisals. Maintaining Discipline and Morale. Handling Complaints and Grievances. THE SUPERVISOR AND THE ENVIRONMENT. Labor Relations and the Supervisor. Safety and Health Responsibilities Under OSHA. The Organization and Its Environment. A FINAL WORD. Closing Remarks. Author and Subject Indexes.

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