Effectively managing troublesome employees
Author(s)
Bibliographic Information
Effectively managing troublesome employees
Quorum Books, 1994
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
How can managers effectively deal with difficult and troublesome employee behaviors in order to enhance productivity and employee morale? The authors answer this question by discussing an array of common disruptive behaviors. These include insubordination, theft, substance abuse, absenteeism, interpersonal conduct, horseplay, assault, fighting, smoking, gambling, sleeping, and appearance problems. The authors present the major principles managers need to follow when taking disciplinary action, describe several broad areas of empolyment law, and lay out the steps a manager should follow when using a progressive penalty system.
When discussing each topic, the authors provide managers with essential background information as well as relevant court cases and arbitrator decisions. They give examples of actual company policies and spell out specific recommendations and steps to follow when confronted with disruptive behavior. This blend of information will allow managers in a variety of work settings to solve behavior problems and avoid the pitfalls often associated with taking disciplinary actions.
Table of Contents
Principles for Effective Discipline Avoiding Wrongful Discharge, Discrimination, and Defamation Lawsuits Using a Progressive Penalty System Reducing Employee Theft and Dishonesty Confronting and Controlling Substance Abusers Controlling Employee Absenteeism Dealing with Improper Interpersonal Conduct Controlling Employee Horseplay, Assault, and Fighting Managing Smoking, Gambling, Sleeping, and Appearance Problems
by "Nielsen BookData"
