Secretarial procedures for the electronic office
著者
書誌事項
Secretarial procedures for the electronic office
J. Wiley, c1986
2nd ed
- pbk.
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注記
Includes index
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内容説明・目次
内容説明
A comprehensive text on basic secretarial skills for both the automated and traditional offices. The second edition updates electronic office procedures with a discussion of the microcomputer. The book teaches human relation skills, basic tasks, dictation, word processing and other skills necessary in the office setting. End-of-chapter activities have been reformatted in this edition. True-to-life mini-simulations are included at the end of each chapter.
目次
- The Secretarial Role: Yesterday and Today
- The Office: Today and Tomorrow
- Human Relations Skills and Techniques
- The Communication Process in the Office
- Working Efficiently and Effectively in the Electronic Office
- Information Storage and Retrieval
- Reproduction of Information
- Distribution of Information - Voice
- Distribution of Information - Electronic Data
- Physical Distribution of Data - Mail and Shipping Services
- Dictation and Transcription, Proofreading and Editing Tasks
- Composition and Compilation Tasks
- Business Meetings, Travel Arrangements
- Financial Tasks
- Procedures and Records
- Performance and Work Measurement Techniques
- Effects of WP on Secretarial Careers
- Merging DP and WP
- Getting Started
- Appendixes
- Index.
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