Secretarial procedures for the electronic office

書誌事項

Secretarial procedures for the electronic office

Rita C. Kutie, Joan L. Rhodes

J. Wiley, c1986

2nd ed

  • pbk.

大学図書館所蔵 件 / 5

この図書・雑誌をさがす

注記

Includes index

遡及データをもとにした流用入力

内容説明・目次

内容説明

A comprehensive text on basic secretarial skills for both the automated and traditional offices. The second edition updates electronic office procedures with a discussion of the microcomputer. The book teaches human relation skills, basic tasks, dictation, word processing and other skills necessary in the office setting. End-of-chapter activities have been reformatted in this edition. True-to-life mini-simulations are included at the end of each chapter.

目次

  • The Secretarial Role: Yesterday and Today
  • The Office: Today and Tomorrow
  • Human Relations Skills and Techniques
  • The Communication Process in the Office
  • Working Efficiently and Effectively in the Electronic Office
  • Information Storage and Retrieval
  • Reproduction of Information
  • Distribution of Information - Voice
  • Distribution of Information - Electronic Data
  • Physical Distribution of Data - Mail and Shipping Services
  • Dictation and Transcription, Proofreading and Editing Tasks
  • Composition and Compilation Tasks
  • Business Meetings, Travel Arrangements
  • Financial Tasks
  • Procedures and Records
  • Performance and Work Measurement Techniques
  • Effects of WP on Secretarial Careers
  • Merging DP and WP
  • Getting Started
  • Appendixes
  • Index.

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