Sales management : concepts and cases
著者
書誌事項
Sales management : concepts and cases
Wiley, c1995
5th ed
- : pbk
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注記
Includes bibliographical references and indexes
内容説明・目次
内容説明
This practical text contains case studies and role-playing activities which provide readers with the opportunity to solve realistic sales management problems. Emphasis is placed on relationship marketing, team development, diversity, total quality management and strategic planning.
目次
- PART ONE: SALES MANAGEMENT FUNCTIONS AND STRATEGIES: Introduction to Selling and Sales Management
- PART TWO: DEVELOPING THE SELLING FUNCTION: Personal Selling: Selling to the CEO
- Territory Coverage
- Personal Time Management
- Management's Role
- Sales Ethics: Why is Sales Ethics Important
- PART THREE: SALES GOALS AND STRUCTURE: Estimating Potentials and Forecasting Sales: Using Potentials Data
- PART FOUR: BUILDING A SALES PROGRAM: Recruiting and Selecting Personnel
- PART FIVE: LEADING AND MOTIVATING THE SALESFORCE: Leadership: Where is Richard Waxler
- Leadership
- Leadership Styles
- Models Combining Input and Output Controls.
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