Managing to care : public service and the market
Author(s)
Bibliographic Information
Managing to care : public service and the market
Longman, 1994
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Managing to care : public service & the market
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
Drawing on explanations from social policy, management and organisation theory, politics and professional practice, this provocative and controversial analysis provides an understanding of the nature of transition from a welfare state towards a market in health care, social care and other sectors of public service. Managing to Care seeks to establish the place of the user and the citizen in the design, commissioning and delivery of welfare. The author argues that managing in welfare is not about how to control, but how to enable; not about how to maximise profit, but how to enfranchise.
Table of Contents
1. Managing to Care 2. A Changing Environment 3. The Heritage of Care Services Their Role and Function 4. The Heritage of Work Organisation 5. The Thatcher Years 6. Managerial Responses in 1980s and 1990s 7. Professional Bureaucracies, Markets and Networks: Managing Beyond the Market. Index
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