The enduring challenges in public management : surviving and excelling in a changing world

書誌事項

The enduring challenges in public management : surviving and excelling in a changing world

Arie Halachmi, Geert Bouckaert, editors ; foreword by Frank P. Sherwood

(The Jossey-Bass public administration series)

Jossy-Bass Publishers, c1995

1st ed

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注記

Includes bibliographical references and indexes

内容説明・目次

内容説明

This text brings together leading authorities from the United States and around the world to address the most critical issues facing the public sector. Topics discussed include: how to reorganize, re-engineer, revitalize, modernize and innovate in government and how to adapt to an everchanging global political environment.

目次

Foreword Introduction: The Challenges of Management in a Changing World Part One: Images of Public Organization 1. The Perception of Organizational Incompetence(J. Steven Ott, Jay M. Shafritz) 2. Benefits and Costs of Conventional Management Practices(Gerald T. Gabris) 3. Understanding Red Tape and Bureaucratic Delays(Stuart I. Bretschneider, Barry Bozeman) Part Two: Revitalizing Public Organizations: Total Quality Management, Reengineering, and Other Management Tools 4. The Role of Information Systems in Supporting Total Quality Management and Improved Productivity(John M. Stevens, Anthony G. Cahill, E. Sam Overman, Lee Frost-Kumpf) 5. Quality, Reengineering, and Performance: Managing Change in the Public Sector(Albert C. Hyde) 6. Evaluating Total Quality Management Efforts(Laurance R. Geri) 7. Volunteer Programs in the Public Sector: Benefits and Challenges for Public Management(Jeffrey L. Brudney) 8. The Challenge of a Competitive Public Sector(Arie Halachmi) Part Three: Strategic Planning, Transformation, and Innovation 9. Creating the Future Together: Developing and Using Shared Strategy Maps(John M. Bryson, Charles B. Finn) 10. The Dance of What and How: Creating and Sustaining Organizational Transformation(Paul C. Nutt, Robert W. Backoff) 11. Managing Innovation and Reform(Walter L. Balk) 12. Strategies for Public Sector Modernization(Helmut Klages, Oliver Haubner) Part Four: Performance and Productivity 13. Improving Performance Measurement(Geert Bouckaert) 14. The Public Productivity Challenge(Marc Holzer).

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詳細情報

  • NII書誌ID(NCID)
    BA25609403
  • ISBN
    • 0787900672
  • LCCN
    94046381
  • 出版国コード
    us
  • タイトル言語コード
    eng
  • 本文言語コード
    eng
  • 出版地
    San Francisco
  • ページ数/冊数
    xxix, 467 p.
  • 大きさ
    24 cm
  • 分類
  • 件名
  • 親書誌ID
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