Managing with systems thinking : making dynamics work for you in business decision making
著者
書誌事項
Managing with systems thinking : making dynamics work for you in business decision making
McGraw-Hill, c1994
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注記
Bibliography: p. [175]-178
Includes index
内容説明・目次
内容説明
The common scenario when a problem arises in an organization is that management find a solution that is localized and focused on solving that specific problem - if your warehouse is failing to deliver on time, you need to address the failure and put it right. However, the problem may re-occur if the management decisions that allowed the difficulty to arise in the first place are not retraced and examined. Systems thinking is a framework that enables managers to exploit the commonsense, intuitive responses they may already follow when getting to the root of problems or inefficiencies in their organizations. By unravelling decision-making processes in a logical, systematic way, managers can address issues central to their organization, creating far-reaching benefits. This text is a practical guide to this method, popularized by Peter Senge's "The Fifth Discipline". It has a readable style, diagrams and anecdotal case studies that provide and explanation of the benefit and "how to" of systems thinking is a business environment. The text identifies areas of action and a seven-step approaaoch to systematic analysis.
目次
- The problem
- mental models
- an alternative rationality - systems thinking
- the systems thinking framework
- basic systems behaviours
- leverage
- 7 steps to systems thinking analysis
- a systems representation of organizations
- change in complex systems
- bigger, better, faster, more!
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