Quality improvement in European public services : concepts, cases and commentary

Author(s)

• Pollitt, Christopher
• Bouckaert, Geert

Bibliographic Information

Quality improvement in European public services : concepts, cases and commentary

edited by Christopher Pollitt and Geert Bouckaert

Sage, 1995

• : pbk

Note

Bibliography: p. [174]-179

Includes index

Details

• NCID: BA25913018
• ISBN:
  • 0803974647
  • 0803974655
• LCCN: 95068137
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: London
• Pages/Volumes: xi, 190 p.
• Size: 22 cm
• Classification:
  • LCC : JN94.A69
  • DC20 : 361.941068
  • DC20 : 361/.0068/5
• Subject Headings:
  • LCSH : Municipal services -- Europe, Western -- Quality control
  • LCSH : County services -- Europe, Western -- Quality control
  • LCSH : Total quality management in government -- Europe, Western