The customer comes second : and other secrets of exceptional service
著者
書誌事項
The customer comes second : and other secrets of exceptional service
W. Morrow, c1992
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注記
Includes bibliographical references (p. 233-234) and index
内容説明・目次
内容説明
In "The Customer Comes Second, " Rosenbluth Travel's CEO and entrepreneurial genius, Hal Rosenbluth, reveals new ideas for hiring, performance reviews, technology innovation, and creative compensation. He shows how to build highly effective teams, inspire loyalty, and turn your workplace into a hotbed of creativity where people produce truly incredible results.
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