Business communications with writing improvement exercises

著者

書誌事項

Business communications with writing improvement exercises

[by] Phyllis Davis Hemphill with Donald W. McCormick

Prentice-Hall, c1991

4th ed

大学図書館所蔵 件 / 全2件

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注記

Includes bibliographical references and index

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内容説明・目次

内容説明

This volume focuses on effective techniques for writing letters, memos, reports, and proposals, as well as delivering oral reports. The highly readable format contains lively anecdotes, numerous illustrations, and writing assignments for each type of communication presented.

目次

  • 1. You and Business Communications: The Communication Theory. 2. Qualities of Good Business Communication: Attractive Appearance. 3. Qualities of Good Business Communication: Goodwill Tone. 4. Qualities of Good Business Communication: Clear and Complete Message-The Letter as a Whole. 5. Qualities of Good Business Communication: The Letter and Its Parts. 6. The Routine Information Letter: The "Yes" Letter. 7. The Negative Communication: The "No" Letter. 8. Sales Letters and Persuasive Requests. 9. Credit Letters and Collection Letters. 10. Memorandums. 11. Oral Communications. 12. Employment Guides: Finding a Job, Holding a Job, Earning a Promotion, Changing Jobs. 13. Employment Resumes and Application Letters
  • Miscellaneous Employment Communications. 14. Letters You Don't Have to Write But Should. 15. Planning a Business Report or a Term Paper. 16. Writing a Business Report or Term Paper
  • Writing Proposals. Appendixes. Index.

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