Communication

Author(s)

    • Stanton, Nicki

Bibliographic Information

Communication

Nicki Stanton

(Macmillan professional masters)

Macmillan, 1990

[2nd ed., fully rev. and updated]

  • : pbk

Available at  / 1 libraries

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Description and Table of Contents

Description

Communication is intended to help anyone who is interested in improving their communication skills and knowledge of the way in which communication functions in organisations. An invaluable handbook for BTEC and SCOTVEC, professional courses and everyone who recognises that effective communication is the key to business success.

Table of Contents

The process of communication - Speaking effectively - Listening - Non-verbal communication - Talking on the telephone - Interviewing - Being interviewed for a job - Communicating in groups - Chairing and taking part in meetings - Giving a talk - Using visual aids - Faster reading - Better reading - Business letter-writing - Applying for a job - Writing reports - Other writing taks - Visual communication - Getting to grips with grammar - Common problems with English - Appendices - Punctuation made easy - Using capitals - Using numbers - Line-end division of words - Commonly used and confused words - Ten (simple?) rules of spelling - Commonly misspelled words

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