The psychology of personnel selection : a quality approach
著者
書誌事項
The psychology of personnel selection : a quality approach
(Essential business psychology)
Routledge, 1995
- pbk.
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注記
Includes bibliographical references and index
内容説明・目次
- 巻冊次
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pbk. ISBN 9780415103268
内容説明
The impact of personnel selection on people and organizations is crucial. So too are the means used to evaluate performance subsequently. Starting with an overview of the classic psychological variables among individuals, matched against different job-related competencies, this study goes on to discuss quality standards in selection, interview techniques and job analysis. Psychological research and theory on human judgement and attribution are used to give an overview of decision-making processes. The insights brought to bear from occupational psychology on current organizational practices in selection and assessment have implications for today's managers. The study is aimed at trainers and consultants in personnel and human resource managment, as well as managers and students of management.
- 巻冊次
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ISBN 9780415130813
内容説明
This is a practical guide for pesonnel managers to the methods, issues and latest research findings in the area of personnel selection and performaance measurement. It aims to enable selectors to predict future job performances with much greater accuracy, while helping their company to survive, prosper and grow. Topics include: identifying customer needs; the design and return on investment of selection procedures; setting decision-making standards; and developing ideas for continuous improvements.
目次
- Managing personnel selection for total quality
- how people differ
- identifying customer needs and setting the required standards
- evaluative standards for selection methods
- establishing standards for selection procedures
- selection methods - interviewing
- selection methods - sample based
- selection methods - psychometrics
- selection methods - alternatives
- personnel selection decision-making standards
- continuous improvement
- a norm-based scoring system
- utility analyses.
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