書誌事項

Communication and high-speed management

Donald P. Cushman and Sarah Sanderson King

(SUNY series in human communication processes)

State University of New York Press, c1995

  • : pbk

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注記

Includes bibliographical references (p. 255-273) and index

内容説明・目次

内容説明

High-speed management is used to competitive advantage by some of the most successful organizations in the world—General Electric; Toyota; ASEA, Brown, and Boveri; Motorola; Intel; and Matsushita. In these very successful companies fast cycle time or high-speed management translates into two important organizational capabilities. First, it creates a high level of performance that management can build into a firm's operating systems. More specifically, increases in effective communication are employed to eliminate bottlenecks, delays, and errors in production, cutting costs and improving quality. Second, high-speed management is an organizational strategy which continuously improves a firm's integration, coordination, and control systems. It transforms all of a firm's communication activities such as leadership, corporate climate, teamwork, worker and unit interfaces, process mapping, and outside linking processes into a more responsive customer adaptation system.

目次

Preface Introduction 1. The Economic Environment Which Gave Rise to High-Speed Management 2. High-Speed Management: A Theoretic and Practical Communication Framework Part I. Organizational Integration Processes 3. High-Speed Management Leadership: A Global Perspective 4. High-Speed Management Corporate Climate 5. High-Speed Management Teamwork Part II. Organizational Coordination Processes 6. The R & D and Marketing Interface 7. The R & D, Marketing, and Manufacturing Interface 8. The R & D, Marketing, Manufacturing, and Management Information System Interface Part III. Organizational Control Processes 9. Auditing the Speed of a Firm's Information and Communication Flow 10. Information and Communication in a Strategic Linking Program References Index

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