Intercultural business communication
Author(s)
Bibliographic Information
Intercultural business communication
Prentice Hall Career and Technology, c1995
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
Based on the input of a panel of experts and written by authors with first-hand, practical experience in the subject, this text provides comprehensive coverage of the important topics of intercultural business communication. It is designed to better prepare students to perform in culturally diverse domestic and international environments.
Table of Contents
1. The Nature of Intercultural Communication. 2. Universal Systems. 3. Contrasting Cultural Values. 4. Oral and Nonverbal Communication Patterns. 5. Written Communication Patterns. 6. Language. 7. Business and Social Etiquette. 8. Country Specific Information. 9. Cultural Shock. 10. Intercultural Negotiation Process. 11. Intercultural Negotiation Strategies. 12. Laws Affecting International Business and Travel. Appendix A: Glossary. Appendix B: Answers to Exercises. Appendix C: Maps of the U.S. and the World.
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