Techniques for business process redesign : tying it all together

書誌事項

Techniques for business process redesign : tying it all together

Lynn C. Kubeck

(Wiley-QED publication)

J. Wiley, 1995

  • : pbk

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注記

Bibliography: p. 279-282

Includes index

内容説明・目次

内容説明

The businesses that survive and prosper in the 1990s and beyond will be those that can change and adapt both quickly and efficiently. Techniques for Business Process Redesign is the first book written for business and information systems managers that identifies the many varieties of reengineering concepts, explains their similarities and differences, and shows how to successfully undertake a redesign project. You'll get a clear picture of the options available to you: software reengineering, business engineering, information engineering, systems analysis, and work flow analysis. With the in-depth information and practical advice offered in this book, you'll be able to select, design, and implement a customized reengineering project that's right for your business. Discusses technologies that can help in the redesign process, such as imaging, multi-media, and the Internet * Details what you need to know to get started--including modeling techniques, data flow diagrams, and entity relationship diagrams * Addresses the issues and concerns that will be raised by staff and management * Outlines possible pitfalls and gives suggestions on how to avoid or overcome them Covers what to do after a reengineering project--how to monitor, evaluate, and continually improve your business process redesign effort

目次

  • Automate, Integrate or Obliterate?
  • What Is Business Reengineering?
  • Where Do You Begin?
  • How Do You Approach the Problem?
  • BUSINESS REENGINEERING GUIDELINES
  • Planning Phase
  • Redesign Phase
  • Transition Phase
  • Implementation Phase
  • RECAP/FINAL THOUGHTS
  • There Is No Silver Bullet
  • TECHNIQUES AND TOOLS TO HELP YOU REDESIGN YOUR PROCESSES
  • Appendices
  • References
  • Index.

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