Time shaping for business success
著者
書誌事項
Time shaping for business success
Macmillan, c1995
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内容説明・目次
内容説明
Time shaping in business is an approach designed for widening product appeal, extending markets and improving customer care. In this book Lynch describes around 100 ways in which new time chains can be shaped to reveal opportunities for gaining competitive advantage and business success. Drawing on his international experience as an executive and management consultant, he provides scores of examples of time shaping from businesses as diverse as airlines and banks, offering 20 Digests listing key points, together with a variety of Projects to enable readers to apply time shaping to their own businesses.
目次
Preface - A New Era in Time - The Business of Time - The Fundamentals of Time Shaping - Time Shaping for Process Improvement - Time Shaping for Experience Enhancement - Time Shaping for Quality - Time Shaping at Work - Time Shaping in Marketing - Managing the Chain - The Shape of Time to Come - Bibliography
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