Creating customer value : the path to sustainable competitive advantage

著者

• Naumann, Earl

書誌事項

Creating customer value : the path to sustainable competitive advantage

by Earl Naumann

Thomson Executive Press, c1995

注記

Includes bibliographical references and index

• NII書誌ID(NCID): BA26640318
• ISBN:
  • 0538838477
• LCCN: 94000159
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Cincinnati, Ohio
• ページ数/冊数: xv, 279 p.
• 大きさ: 24 cm.
• 分類:
  • LCC : HF5415.5
  • DC20 : 658.8/12
• 件名:
  • LCSH : Consumer satisfaction
  • LCSH : Customer services