{"@context":{"owl":"http://www.w3.org/2002/07/owl#","bibo":"http://purl.org/ontology/bibo/","foaf":"http://xmlns.com/foaf/0.1/","rdfs":"http://www.w3.org/2000/01/rdf-schema#","prism":"http://prismstandard.org/namespaces/basic/2.0/","cinii":"http://ci.nii.ac.jp/ns/1.0/","dc":"http://purl.org/dc/elements/1.1/","dcterms":"http://purl.org/dc/terms/"},"@id":"https://ci.nii.ac.jp/ncid/BA26640318.json","@graph":[{"@id":"https://ci.nii.ac.jp/ncid/BA26640318#entity","@type":"bibo:Book","foaf:isPrimaryTopicOf":{"@id":"https://ci.nii.ac.jp/ncid/BA26640318.json"},"dc:title":[{"@value":"Creating customer value : the path to sustainable competitive advantage"}],"dc:creator":"by Earl Naumann","dc:publisher":[{"@value":"Thomson Executive Press"}],"dcterms:extent":"xv, 279 p.","cinii:size":"24 cm.","dc:language":"eng","dc:date":"1995","cinii:ncid":"BA26640318","cinii:ownerCount":"10","foaf:maker":[{"@id":"https://ci.nii.ac.jp/author/DA09465546#entity","@type":"foaf:Person","foaf:name":[{"@value":"Naumann, Earl"}]}],"bibo:owner":[{"@id":"https://ci.nii.ac.jp/library/FA001594","@type":"foaf:Organization","foaf:name":"福島大学 附属図書館","rdfs:seeAlso":{"@id":"https://www.lib.fukushima-u.ac.jp/opac/opac_openurl?ncid=BA26640318"}},{"@id":"https://ci.nii.ac.jp/library/FA002666","@type":"foaf:Organization","foaf:name":"京都大学 経済学部 図書室","rdfs:seeAlso":{"@id":"https://kuline.kulib.kyoto-u.ac.jp/opac/opac_openurl/?ncid=BA26640318"}},{"@id":"https://ci.nii.ac.jp/library/FA002994","@type":"foaf:Organization","foaf:name":"神戸大学 附属図書館 社会科学系図書館","rdfs:seeAlso":{"@id":"https://op.lib.kobe-u.ac.jp/opac/opac_openurl/?rfe_dat=ncid/BA26640318"}},{"@id":"https://ci.nii.ac.jp/library/FA012262","@type":"foaf:Organization","foaf:name":"愛知大学 名古屋図書館","rdfs:seeAlso":{"@id":"https://libopac.aichi-u.ac.jp/iwjs0012opc/ufirdi.do?ufi_target=ctlsrh&ncid=BA26640318"}},{"@id":"https://ci.nii.ac.jp/library/FA007218","@type":"foaf:Organization","foaf:name":"愛知学院大学 図書館 情報センター","rdfs:seeAlso":{"@id":"http://www.lib.aichi-gakuin.ac.jp/CARIN/CARINOPACLINK.HTM?OAL=BA26640318"}},{"@id":"https://ci.nii.ac.jp/library/FA007342","@type":"foaf:Organization","foaf:name":"中部大学 附属三浦記念図書館","rdfs:seeAlso":{"@id":"https://elib.bliss.chubu.ac.jp/iwjs0030opc/ufirdi.do?ufi_target=ctlsrh&ncid=BA26640318"}},{"@id":"https://ci.nii.ac.jp/library/FA012218","@type":"foaf:Organization","foaf:name":"京都産業大学 図書館","rdfs:seeAlso":{"@id":"https://ksucat2.kyoto-su.ac.jp/webopac/ufirdi.do?ufi_target=ctlsrh&ncid=BA26640318"}},{"@id":"https://ci.nii.ac.jp/library/FA007739","@type":"foaf:Organization","foaf:name":"立命館大学 図書館","rdfs:seeAlso":{"@id":"http://runners.ritsumei.ac.jp/opac/opac_openurl/?ncid=BA26640318"}},{"@id":"https://ci.nii.ac.jp/library/FA007896","@type":"foaf:Organization","foaf:name":"大阪商業大学 図書館","rdfs:seeAlso":{"@id":"http://www.lib.daishodai.ac.jp/opac/opac_openurl/?ncid=BA26640318"}},{"@id":"https://ci.nii.ac.jp/library/FA008221","@type":"foaf:Organization","foaf:name":"関西学院大学 図書館","rdfs:seeAlso":{"@id":"https://opac.kwansei.ac.jp/iwjs0001opc/cattab.do?sp_srh_flg=true&tab_num=0&locale=ja&ncid=BA26640318"}}],"bibo:lccn":["94000159"],"rdfs:seeAlso":[{"@id":"https://lccn.loc.gov/94000159"}],"prism:publicationDate":["c1995"],"cinii:note":["Includes bibliographical references and index"],"dc:subject":["LCC:HF5415.5","DC20:658.8/12"],"foaf:topic":[{"@id":"https://ci.nii.ac.jp/books/search?q=Consumer+satisfaction","dc:title":"Consumer satisfaction"},{"@id":"https://ci.nii.ac.jp/books/search?q=Customer+services","dc:title":"Customer services"}],"dcterms:hasPart":[{"@id":"urn:isbn:0538838477"}]}]}