The TQM trilogy : using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management

著者

• Mahoney, Francis Xavier
• Thor, Carl G.

書誌事項

The TQM trilogy : using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management

Francis X. Mahoney, Carl G. Thor

American Management Association, 1994

注記

Includes bibliographical references (p. 219-224) and index

内容説明・目次

内容説明

Many managers think that the "big three" quality standards - ISO 9000, the Deming and the Baldrige - are only for companies trying to win prizes or pass the test. This book shows how to take advantage of these three models by using them as guidelines for promoting or increasing quality - even without applying for a prize or certification.

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BA26693154
• ISBN:
  • 0814451055
• LCCN: 93040248
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: xii, 228 p.
• 大きさ: 24 cm
• 分類:
  • LCC : HD62.15
  • DC20 : 658.5/62
• 件名:
  • LCSH : Total quality management
  • LCSH : Quality assurance -- Management
  • LCSH : Quality control -- Standards
  • LCSH : ISO 9000 Series Standards
  • LCSH : Malcolm Baldrige National Quality Award