The road to the Baldrige Award : quest for total quality
Author(s)
Bibliographic Information
The road to the Baldrige Award : quest for total quality
(The electronic business series)
Butterworth-Heinemann, c1992
- : case bound
- Uniform Title
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Electronic business
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Note
Includes bibliographical references (p. 199-207) and index
Description and Table of Contents
Description
Containing background information on, and description of, total quality management (TQM), this book looks at the prestigious Baldrige Award programme in the USA, with advice on how to prepare and enter, and examples of how American companies are implementing TQM methods.
by "Nielsen BookData"