Supervision : concepts and practices of management
著者
書誌事項
Supervision : concepts and practices of management
South-Western College Pub., c1995
6th ed
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This is a skills-focused introductory textbook on supervisory management. This edition is a major revision; all chapters have been revised and updated. The text and all supplements are organized around the learning objectives to create a comprehensive teaching and testing system - an integrated learning system. This system allows instructors to customize lectures and exams around learning objectives and key concepts. The Instructor's Manual includes extensive lecture outlines. Students should find interesting chapter opening scenarios titled "You Make the Call", followed up by end of chapter "What Call Did You Make?". Skills applications are also included.
目次
- Part 1 Supervisory Management Overview: The Supervisory Challenge
- The Managerial Functions
- Communication: The Vital Link
- Delegation - The Supervisor's Leverage
- Motivation and Supervisory Management Styles
- Cases. Part 2 Planning: Problem Solving and Decision making in Supervision
- Managerial Planning
- Time Management
- Cases. Part 3 Organizing: Principles of Organizing
- Organizing at the Supervisory Level
- Meetings, Committees, and Conference Leadership
- The Labour Union and the Supervisor
- Cases. Part 4 Staffing: The Staffing Function and the Human Resources Department
- Selection, Orientation, Training, and Development
- Performance Appraisal, Promotion, and Compensation
- Cases. Part 5 Leading: Supervisory Directives and the Introduction of Change
- Building Effective Work Teams
- Supervision of Legally Protected Employees
- Maintaining Positive Discipline
- Handling Employee Complaints and Grievances. Part 6 Controlling: Fundamentals of Controlling
- Understanding Financial Reports and Other Controls
- Cases.
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