Marketing
著者
書誌事項
Marketing
Butterworth Heinemann : In the Institute of Management Foundation, 1995
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This text contains everything you need to know about how marketing impacts on business decisions. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable for managers on certificate and diploma programmes, including those accredited by BTEC, students on CMS/DMS courses and CIM students.
目次
- Introduction to marketing
- the marketing environment
- the functions of marketing
- channels of distribution
- physical distribution management
- product policy
- pricing
- market research
- market segmentation
- marketing communications
- buyer behaviour
- strategy
- sales forecasting
- international marketing
- relationship marketing
- internal marketing
- quality & customer care
- social marketing/marketing for non-profit organisations
- case studies.
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