Competition and service : the impact of the Local Government Act 1988
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Bibliographic Information
Competition and service : the impact of the Local Government Act 1988
HMSO, 1993
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Description and Table of Contents
Description
Competition for local authority services under the Local Government Act, 1988, came into effect in August 1989. The value of the first round of competition runs into billions of pounds. This study is the second report on a research project to monitor local authorities' experiences. The first report, "Competition for Local Authority Services - Initial Experiences" (HMSO, 1991) detailed the initial approach being taken. This second report analyzes, in more detail, the impact of competition on 40 authorities. Issues dealt with include developments in the management of competition; management of Direct Service Organisations; the process of contract monitoring; the impact of competition on quality and standards; the financial implications; and the effect on local authority staff.
Table of Contents
- Part 1 Structures for managing competition: developments in managing competition
- elected members
- central services
- leisure. Part 2 Contracts and markets: letting contracts
- the changing market
- managing direct service organization accounts
- monitoring contracts
- systems for dealing with contract default
- information management or competition. Part 3 The impact of competition: quality and standards
- the financial effects of competition
- personnel.
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